Demand Response is a door-to-door service, operated by PICCA Transit. This isn’t private transportation, but vehicles are smaller and make fewer stops, and you’re picked up and dropped off exactly where you want.

• The pick-up and drop-off locations must be within Pickaway County. 

• Reservations are required and may be scheduled for up to four weeks in advance.  

• To schedule your trip, make your appointment as soon as possible.  

• Same day reservations may be requested, but availability is limited, and space/time may not be available. 

Demand Response provides rides Monday – Friday, 7 AM – 4 PM.  

To make a reservation for Demand Response Service, please call 740-474-8835. 

Demand Response picks you up and drops you off where you want, anywhere within Pickaway County. Reservations are required and may be scheduled for up to four weeks in advance. To schedule your trip, make your appointment as soon as possible. Same-day reservations may be requested, but availability is limited, and space/time may not be available. 

Demand Response provides rides Monday – Friday, 7 AM – 4 PM.  

To make a reservation for Demand Response Service, please call 740-474-8835. 

Here are some other important things to know: 

• The bus can arrive up to 15 minutes before or after your scheduled time. 

• Drivers will wait 5 minutes upon arrival. Please be ready so you don’t miss your ride. 

• Same-day reservations are based on availability. 

• Exact fare is required. No change is given.  

• 1 hour notice is required for cancellation. 

• PICCA Transit requires all passengers to wear seatbelts. 

• You must be 13 or older to ride alone. 

• All buses are wheelchair accessible. 

Our goal is to provide affordable transportation to anyone in Pickaway County. Fares vary, depending on the distance traveled and how far in advance you make your reservation.  

Fares: 

IN-CITY RATES

In-City Rates are for trips that begin and end within the city limits of Circleville. 

• Immediate Response (reservations made with only 1 hour notice): $3 

• Demand Response (reservations made with 24 hour notice): $1 

• E/D Discount: 50% discount for those who have submitted an E/D application. 

OUT-OF-CITY RATES

Out-of-City Rates are for trips that have either a pick-up or drop-off outside the city limits of Circleville.  

• Immediate Response (1 hour notice): $3 + $1 a mile 

• Demand Response (24 hour notice): $1 + $1 a mile 

• E/D Discount: Fares are reduced on the base amount, not per mile. Example: $3 + $1 per mile is discounted to $1.50 + $1 per mile. 

Reservations are required and may be scheduled for up to four weeks in advance. To schedule your trip, make your appointment as soon as possible. Same-day reservations may be requested, but availability is limited, and space/time may not be available. 

Demand Response provides rides Monday – Friday, 7 AM – 4 PM.  

To make a reservation for Demand Response Service, please call 740-474-8835. 

Your safety is our first priority. Transit services may be closed or offer reduced schedules and adjusted routes due to snow or ice. There are three types of service schedule changes during bad weather:  

• LIMITED Service: This means there will be some delays in service, and routes may be modified. Under LIMITED Service, the Flex Bus will only stop at Berger Hospital, Kroger, Walmart, Hope House, JFS and the library. Medical trips, life-sustaining dialysis trips and scheduled employment trips will be provided.  

• SEVERE Service: If road conditions allow, we will provide essential medical trips, life-sustaining dialysis trips, and scheduled employment trips. No deviation stops are available. The Flex Bus will only offer service at the following stops: Berger Hospital, Kroger, Walmart, Hope House, JFS and the library. You must get on and off at these stops. 

• NO Service: All routes, appointment and employment trips are cancelled due to hazardous road conditions when it is a NO Service day.  

How can I find out if my travel is impacted by inclement weather? 

• The PICCA team will phone riders with scheduled appointments to discuss the status of their scheduled trip. 

• Notices will be posted on PICCA’s website, Facebook and X pages.  

Winter Weather Tips:  

1. Buses may run late. Please anticipate that it may take longer to reach your destination.  

2. The buses may slide when coming to a stop. When you see the bus, step back and wait until the bus comes to a complete stop before approaching the door.  

3. Dress appropriately.