Reasonable Modification

Basic Steps for Requesting a Reasonable Modification from PICCA Transit

PICCA Transit driver helping wheelchair rider exit vehicle using BraunAbility ramp.

PICCA Transit provides equal access to transportation services for people with disabilities. Here's how to request a reasonable modification: 

1. Submit your request either orally or in writing.  

  • You don't need to use the term "reasonable modification." 

  • Whenever possible, make requests before service is needed. 

Contact Information:

Phone: 740-474-8835 

TTD/Ohio Relay Service: 1-800-750-0750 

Write us:

469 E. Ohio St 
Circleville, OH 43113 

2. Describe the specific modification you need to use the service.  

  • Explain your situation and the change needed. 

3. Participate in the interactive process.  

  • Communicate with PICCA Transit about your request. 

  • Discuss potential accommodations. 

4. Wait for decision.  

  • PICCA Transit will process your request as quickly as possible. 

  • You'll receive a written decision (alternative formats available on request). 

Note: In emergency situations where advance requests aren't possible (like discovering an unexpected barrier), operating personnel can make immediate determinations. 

Downloads

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